A service helping people in need of assistance is now running 24/7. PA 2-1-1 Northwest is an information and referral service connecting people who need social services.
The United Way started the program this year with daytime only hours. Now, anyone can call 2-1-1, seven days a week, around the clock, 365 days a year.
The trained operators field calls from people in need and provide information on which organizations are available to meet those needs.
The service is available in Erie, Venango and Warren counties.