Millcreek Dispatch Could Move to 911 Center

Published 08/13 2014 04:35PM

Updated 08/14 2014 09:32AM

August 13, 2014 - The Township has entered into a contract with New World Systems to convert all data used by dispatch to a Microsoft platform. This would allow the 911 Center to be able to eventually take on Millcreek's dispatch.

This has been the goal of the Erie County 911 Center since 2009 to have a centralized record management system but not all municipalities had the ability to convert their data.

Millcreek’s conversion would eliminate the extra step in communication. This means when you dial 911, the 911 Center will no longer need to transfer your call to a Millcreek dispatcher; they'd already have the information needed to dispatch an officer immediately.

It could take up to 36 months for the conversion and possible move.

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