Web Extra: Consumer Activist Ken Springirth

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In Pennsylvania, consumers may choose the company that generates the electricity they use.
They can choose based on price, special services or other factors important to them.
And they may save money.
Our Newsmaker today is consumer activist Ken Springirth.
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What is electric choice?
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What questions should a consumer ask?
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What are the pitfalls?
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Where can people go for help?

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