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5. I need peace of mind. Tell me about your CAREGiver training and other particulars that assure me quality care?

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It�s a passionate dedication to serving people that sets Home Instead CAREGivers apart and gives clients� family members peace of mind.  Aside from being thoroughly screened, by way of state and national criminal background checks as well as random drug testing, we know a lot about our new employee�s personalities and overall character before they are sent out into the field.  Our screenings include no less than six references, other than previous employers and family members.

 CAREGivers complete a thorough, multi-phased training program which helps them become extraordinary home care professionals.  This training gives them the knowledge and tools they need to respond to situations unique to their work�such as managing the challenges of memory loss.  To ensure the relationship with your CAREGiver is meeting your expectations, we conduct periodic quality assurance visits to your home.

All Home Instead CAREGivers are insured and bonded and you can rest assured that they are professional AND reliable. As a matter of fact, we enjoy quite a reputation in the Erie area in CAREGiver dependability!
 The staff will work in tandem with you and/or your loved one to find the best CAREGiver/client match taking into consideration a whole host of factors prior to sending a CAREGiver to your home.   Finally, prior to starting care, we will inform you of whom we have selected and why we think they will be a good fit.
 
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