At 1pm on Wednesday, December 12th at the McDonald’s restaurant located at 7855 Perry Highway/I-90, Owner/Operator Deb Orlando and her husband Rob will cut the ribbon to celebrate the new updates at their location.
The first of its kind in the Erie area, the redesigned restaurant will evolve how customers order, how they pay and how they’re served. The project is part of a joint effort between McDonald’s and franchisees that will invest $6 billion to modernize most U.S. restaurants by 2020.
In Pennsylvania, $266 million will be invested to upgrade 360 restaurants across the state. Each of those upgrades will create new employment opportunities for locals who can help customers take advantage of the new technology.
“This is an exciting time for McDonald’s and we’re proud to be making long-term investments in a new experience, look and feel for McDonald’s,” said Owner/Operator Deb Orlando.
Additional restaurants now offering McDonald’s Experience of the Future include:
- 120 Plum Street, Edinboro
- 12185 East Main Road, Northeast
- 2529 Broad Street, Erie
Additional restaurants expected to complete renovations before the end of the year include:
- 4319 Peach Street, Erie
- 10541 Route 6N, Albion
- 2643 West 26th Street, Erie
- 909 Peninsula Drive, Erie
The remainder of Erie-area McDonald’s restaurants are expected to be renovated before the end of 2020.
With this significant construction investment, the transformed restaurants will feature:
- Modernized dining rooms with globally inspired décor and new furniture
- Digital self-order kiosks and menu boards
- Remodeled counters that allows for table service
- Mobile Order and Pay technology
- Expanded McCafé counters
For those looking to order at their own pace, new digital self-order kiosks make ordering and paying for a meal easy. Kiosks empower guests to browse the menu, find new options and tailor their meals just the way they want. Guests’ orders are delivered to tables by McDonald’s crew members, allowing customers to relax and enjoy a more custom dining experience.
Mobile Order & Pay technology now allows McDonald’s customers to use the company’s App to select their favorite McDonald’s items, check in at the restaurant, pay online, then enjoy a meal inside the restaurant or on the go with Drive Thru or Curbside Pickup.
“This is our way of saying thank you for the strong support McDonald’s has always enjoyed from the greater Erie community,” explained DuCharme. “We’re working hard to make our restaurants even more comfortable, convenient and fun for all of our guests.”
Raymond also emphasized that the new technology has created greater need for customer service personnel. The local franchisees hope to add at least 20 local residents to each restaurant’s crew. Interested workers should stop by their favorite restaurant or apply online.
“McDonald’s is growing and we’re looking for additional crew members who want to grow with us,” Raymond said. “We offer flexible scheduling, competitive pay, employee meals and terrific scholarships for all employees who want to continue their education.”